Documentation Guide

Ever wasted hours searching for information that should take seconds?

At Claricast, we know great documentation saves time, reduces errors, and keeps everyone aligned. Here’s how to do it right.

For Systems: Record setup steps, dependencies, and troubleshooting tips. Always include version numbers and update history.

For Tickets: Log symptoms, steps taken, and final resolution. Tag relevant teams and link to related incidents

For Processes: Map each step visually, define roles, and note exceptions. Use screenshots or short videos for complex tasks.

Remember: If it’s not documented, it doesn’t exist. Keep it clear, concise, and current.